Last Updated: February 28, 2025
1. Acceptance of Terms
Welcome to Huxley. By accessing or using our website, application, or services (collectively, the “Service”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, do not use the Service. VizCreator LLC, a Delaware limited liability company (“we,” “us,” or “our”), reserves the right to update or modify these Terms at any time without prior notice. Your continued use of the Service after any such changes constitutes your acceptance of the new Terms.
2. Description of Service
Huxley is a community-funded independent product testing platform. The Service enables consumers to crowdfund laboratory tests on everyday grocery products — including tests for heavy metals, pesticides, PFAS, microplastics, mycotoxins, and nutritional accuracy — identified by UPC barcode. The Service includes features such as product browsing, testing campaign creation, pledge-based crowdfunding, subscription access to detailed lab results, and downloadable PDF reports. Lab testing is performed by independent, accredited third-party laboratories.
3. Account Registration
To use certain features of the Service, you must create an account by providing a valid email address and password, or by signing in with a supported third-party authentication provider. You agree to:
- Provide accurate, current, and complete information during registration
- Maintain and promptly update your account information
- Maintain the security of your account credentials
- Accept all responsibility for activities that occur under your account
- Notify us immediately of any unauthorized use of your account
You must be at least 13 years old to use the Service. By creating an account, you represent that you meet this age requirement.
4. Subscriptions and Payment
Huxley offers a monthly subscription plan that provides full access to detailed lab results and downloadable PDF reports for all tested products. By subscribing, you agree to the following:
- Subscription Fee: Access to premium features requires an active paid subscription at the current rate displayed on our website (currently $3/month).
- Billing: Subscriptions are billed monthly in advance. You authorize us to charge your payment method on a recurring basis.
- Payment Processing: Payments are processed through Stripe, a third-party payment processor. You agree to Stripe's terms of service.
- Price Changes: We reserve the right to modify subscription fees with at least 30 days' notice.
- Cancellation: You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period.
5. Pledges and Crowdfunding
Huxley allows users to pledge funds toward testing campaigns for specific products. By making a pledge, you agree to the following:
- Payment Hold: When you pledge, a hold is placed on your payment method for the pledged amount. You will not be charged until the campaign reaches its funding goal.
- Successful Campaigns: If a campaign reaches its funding goal, your payment will be captured and the funds used to purchase lab testing. You will receive full access to the detailed results for the panel(s) you funded, regardless of subscription status.
- Expired Campaigns: If a campaign does not reach its funding goal by its expiration date, your payment hold is automatically released and you will not be charged.
- No Guaranteed Timeline: While we strive to complete testing promptly, lab testing timelines depend on third-party laboratories and are not guaranteed.
6. Refund Policy
Subscription fees are non-refundable. No refunds or credits will be provided for partial subscription periods or unused portions of the Service.
Once a campaign is funded and your payment has been captured, no refunds are available. The funds are used to purchase lab testing, which cannot be reversed once initiated.
In the rare event that lab testing cannot be completed (e.g., the item cannot be tested or is unavailable), all pledgers on the affected campaign will receive a full refund to their original payment method.
7. Credits
Huxley may issue credits to your account as promotional rewards or bonuses. Credits can be applied toward pledge amounts to reduce or eliminate the card payment required. By accepting credits, you agree to the following:
- Credits have no cash value and cannot be redeemed for cash or transferred to another user.
- Credits do not expire while your account is active.
- If your account is deleted, any remaining credits are forfeited.
8. Lab Results Disclaimer
LAB RESULTS PROVIDED THROUGH THE SERVICE ARE FOR INFORMATIONAL PURPOSES ONLY AND DO NOT CONSTITUTE MEDICAL, HEALTH, SAFETY, OR NUTRITIONAL ADVICE.
While we partner with accredited, independent laboratories, we do not guarantee the accuracy, completeness, or reliability of any lab results. Results reflect testing of specific product samples at a specific point in time and may not be representative of all units, batches, or future production runs of the same product.
You should not rely solely on information provided through the Service to make health, dietary, or purchasing decisions. Always consult with a qualified healthcare professional regarding health concerns.
9. Intellectual Property
The Service, including all content, features, functionality, software, designs, graphics, and trademarks, is owned by VizCreator LLC or its licensors and is protected by United States and international copyright, trademark, patent, and other intellectual property laws. Nothing in these Terms grants you any right, title, or interest in the Service except for the limited license to access and use the Service in accordance with these Terms.
10. Restrictions
You agree not to:
- Reverse engineer, decompile, disassemble, or attempt to derive the source code of the Service
- Modify, adapt, translate, or create derivative works of the Service
- Scrape, crawl, or use automated means to access or collect data from the Service without our prior written consent
- Use the Service for any illegal, unauthorized, or otherwise improper purposes
- Circumvent or attempt to circumvent any security features or access controls
- Use the Service to harm, harass, or violate the rights of others
- Share your account credentials with others
- Misrepresent lab results or use results obtained through the Service to make false or misleading claims about products
11. Data and Privacy
Your privacy is important to us. We collect account information, payment information (processed by Stripe), usage analytics, and device information as described in our Privacy Policy. By using the Service, you consent to our collection and use of data as described in our Privacy Policy.
12. Third-Party Services
The Service integrates with third-party services including Supabase (authentication and database), Stripe (payment processing), and independent laboratories (testing). Your use of these third-party services is subject to their respective terms of service and privacy policies. We are not responsible for the practices or performance of third-party services.
13. Updates and Modifications
We may update, modify, or discontinue the Service or any features thereof at any time with or without notice. We are not liable for any modifications, suspensions, or discontinuations of the Service.
14. Termination
We may suspend or terminate your account and access to the Service at any time, with or without cause, and with or without notice, including for violation of these Terms or failure to pay applicable fees. You may terminate your account at any time by canceling your subscription through the Service. Upon termination, your right to use the Service immediately ceases. Termination does not entitle you to any refund of fees paid.
15. Disclaimers
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.
WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT WARRANT THE ACCURACY, COMPLETENESS, OR RELIABILITY OF LAB RESULTS OR ANY CONTENT PROVIDED THROUGH THE SERVICE. YOU USE THE SERVICE AT YOUR OWN RISK.
16. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL VIZCREATOR LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR USE OR INABILITY TO USE THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.
17. Indemnification
You agree to indemnify, defend, and hold harmless VizCreator LLC and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your use of the Service, your violation of these Terms, or your violation of any rights of another party.
18. Dispute Resolution
Governing Law: These Terms are governed by the laws of the State of Delaware, without regard to its conflict of law provisions.
Arbitration: Any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules. The arbitration shall take place in Delaware. Judgment on the arbitration award may be entered in any court having jurisdiction.
Class Action Waiver: You agree that any arbitration or proceeding shall be conducted on an individual basis and not as a class action, consolidated action, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration.
19. International Use
The Service is controlled and operated from the United States. We make no representations that the Service is appropriate or available for use outside the United States. If you access the Service from outside the United States, you do so at your own risk and are responsible for compliance with local laws.
20. Miscellaneous
- Entire Agreement: These Terms constitute the entire agreement between you and VizCreator LLC regarding the Service.
- Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
- Waiver: Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
- Assignment: You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.
21. Contact Information
If you have any questions about these Terms, please contact us at:
VizCreator LLC
Email: hello@huxleyapp.com